Help: Color Lifter!

What versions of Illustrator and Photoshop does Color Lifter work with?

  • Adobe Photoshop
    • CC 2017
    • CC 2015.5
    • CC 2015
    • CC 2014
  • Adobe Illustrator
    • CC 2017
    • CC 2015.3
    • CC 2015
    • CC 2014

How do I download, install, and register my new add-on?

Download

A link to the file, as seen within the red circle in the image below, was included in the “Purchase Receipt” email sent to you from sales@drwoohoo.com upon completing your purchase.

 

In addition, you can download your add-on by doing the following:

  1. Head over to your Purchase History page (Accounts > Purchase History). You’ll need to login if you haven’t already done so.
  2. Click on the link for “View Details and Downloads” next to the date of you purchased the add-on (see image below)

3. Scroll to the bottom of this page and click on the link with the name of the add-on you purchased to begin downloading the add-on. In the example below, the add-on name is “The Randomizer v1.0.0”.

 

Install

Adobe removed support for the Extension Manager in CC 2015. ZXPInstaller is an open source replacement that makes it easy to install extensions. This is the preferred installation method. Note: the term “Extension”, “Add-on”, “Panel”, and “Plug-in” are used interchangeably.

  1. The Installer Application: If you don’t have it already, please download and install ZXPInstaller ( http://zxpinstaller.com/ )
  2. Quit either Illustrator or Photoshop if they are open
  3. Open the ZXPInstaller application
    1. Note: On a Mac, when you ZXPInstaller for the first time, you will receive the following message in a popup window:
      1. “ZXPInstaller” is an application downloaded from the Internet. Are you sure you want to open it?
    2. That’s normal, click Ok to continue.
  4. The Add-on: Purchase, download and uncompress the add-on if you have not already done so
  5. Drag the [The Name of the Add-on].zxp, e.g., TheRandomizer.zxp, file onto ZXPInstaller
  6. When ZXPInstaller says your installation is complete, your extension has been installed
  7. Restart Illustrator or Photoshop. You will find extension in the Window menu under Extensions / [The Name of the Add-on]

Registration

The 1st time you use it, you will be required to register the add-on. A License Key and the email address you used to purchase the add-on are required. The License Key was provided to you via:

  • Purchase Confirmation page following your purchase.
  • If you didn’t save it, you should have received an email with the subject “Purchase Receipt” from “Created by Dr. Woohoo!” and/or “sales@drwoohoo.com” as well. Didn’t get the email, you can check your Junk email folder or…
  • Lastly, if you still can’t find the License Key, you can log in (Account > Login) to the Created by… Dr. Woohoo site and go to the menu Account > Purchase History. Login info:
    1. Your login info is typically your WordPress login info.
    2. Otherwise, you might have created a new one during the purchase process.
    3. Otherwise, an account was automatically created for you during the purchase process and would have received the account info via email following your purchase.
    4. For all cases, a password recovery option is included

Additional questions? Please submit a support request.

 

Deactivate

Note: If this is your 2nd installation, e.g., you have a new computer that you’re re-installing your software on, you will first need to Deactivate your previous license of the add-on by opening the add-on on your other computer, clicking on the flyout menu in the top-right of the panel, and clicking on “Deactivate ” [the name of your add-on] as seen below.

 

 

How many installations of the add-on am I allowed per purchased license?

1. If you would like to install the add-on on a different computer, you will need to deactivate the active version via the fly-out menu option “Deactivate Color Lifter!” located in the top right of the add-on panel, as seen in the image below.

 

 

How do I check and update my add-on?

Prerequisite: You’ll need to be connected to the Internet

  1. Click on the Fly-out menu icon located in the top-right corner of you add-on panel.
  2. Click on Check for Updates
  3. After a little bit, a popup window will appear with a message that tells you whether your version of your add-on is up-to-date or not.
  4. If an update is available, the popup window will provide you with an option to download the latest version.

How do I find/open Color Lifter?

Window > Extensions > Color Lifter!

  1. Open Illustrator or Photoshop
  2. Click on Window menu in both Illustrator and Photoshop
  3. Rollover on Extensions
  4. Click on Color Lifter!

Does Color Lifter support CMYK and RBG swatches?

Yes. Color Lifter will determine what color mode the current, active document is in and then save the swatches as either CMYK or RGB.

How do I check for updates for Color Lifter?

Prerequisite: You’ll need to be connected to the Internet

  1. Click on the Fly-out menu icon located in the top-right corner of the Color Lifter! panel.
  2. Click on Check for Updates
  3. After a little bit, a popup window will appear with a message that tells you whether your version of Color Lifter is up-to-date or not.
    1. If it is not and the update is minor, the popup window will provide you with an option to download the latest version.
    2. If there is a major update, you will be asked if you want more info on the upgrade. Saying yes will take you to the new web page.

I misplaced my License Key. Where can I get it again?

To retrieve your License Key:

  1. Go to Account > My License Details

 

2. Log into your account if you’re not already logged in

3. Scroll to the relevant product and underneath its title is your license key. Please note that you can only have 1 active instance per license.

 

Additional questions? Please submit a support request.